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Welcome to Innov8tif Support & Development site available for our enterprise clients.
If you are new to this system, please read the User Guide.
Please note that our support engineering team is based in Selangor, Malaysia. Business hours are as follows:
Monday to Friday
9:00am to 5:00pm GMT +8
The following are the designated public holidays which are non-business days:
Year 2021¶
Jan-1 | New Year |
Jan-28 | Thaipusam |
Feb-12 | Chinese New Year |
Feb-13 | CNY (2nd Day) |
Apr-29 | Nuzul Al-Quran |
May-1 | Labour Day |
May-13 | Hari Raya Aidilfitri |
May-14 | Hari Raya Aidilfitri |
May-26 | Vesak Day |
Jun-7 | Yang Dipertuan Agong's Birthday |
Jul-20 | Hari Raya Haji |
Aug-10 | Awal Muharram (Maal Hijrah) |
Aug-31 | National Day |
Sep-16 | Malaysia Day |
Oct-19 | Prophet Muhammad's Birthday |
Nov-4 | Deepavali |
Dec-11 | Sultan of Selangor's Birthday |
Dec-25 | Christmas |
Ticket Priority¶
Priority | Description |
High | System is completely inaccessible |
Medium | System is accessible, but system is experiencing high rejects, or slow response, |
or intermittent performance issue, or functioning irregularly. | |
Low | Non-critical system errors, but nevertheless requires action or attention. |
Latest projects
- Support (02/10/2014 11:13 am)